Services

Technology services built around how your organization works

Four connected practice areas — so healthcare systems, AI, software and infrastructure are planned together rather than stitched together later.

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Healthcare IT

Hospital, laboratory, imaging and pharmacy systems that connect clinical, administrative and financial workflows.

Discuss Healthcare IT

  • Hospital Information System (HIS)

    Registration, admission, wards, OPD/IPD and discharge workflows in one connected system.

  • Laboratory Information System (LIS)

    Sample collection, tracking, analyzer interfacing, result validation and report delivery.

  • Radiology Information System (RIS)

    Imaging orders, scheduling, modality worklists and radiology reporting workflows.

  • PACS / DICOM

    Storage, retrieval and viewing of medical images using the DICOM® standard.

  • EMR / EHR

    Structured patient records, encounters, prescriptions and clinical notes with controlled access.

  • Hospital ERP

    Finance, procurement, stores and administration integrated with clinical operations.

  • Pharmacy management

    Dispensing, stock, batches, expiry tracking and sales for in-house and retail pharmacies.

  • Diagnostic center management

    Test catalogues, packages, referrals, collections and multi-branch operations.

  • Appointment & queue management

    Online and front-desk booking, token queues and doctor schedules.

  • Billing & revenue cycle

    Service billing, packages, corporate and insurance accounts, collections and reconciliation.

  • Inventory & procurement

    Requisitions, purchase orders, goods receipt and stock control across departments.

  • Healthcare CRM

    Patient communication, follow-ups, referral relationships and corporate accounts.

  • HRMS

    Staff records, rosters, attendance, leave and payroll inputs for healthcare teams.

  • Telemedicine

    Secure video consultations, e-prescriptions and follow-up scheduling.

  • HL7® / FHIR® integration

    Standards-based data exchange between internal systems and external partners.

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AI & Intelligent Automation

Practical, responsible AI that reduces manual effort and improves insight, with appropriate human oversight.

Discuss AI & Intelligent Automation

  • AI assistants

    Assistants for staff and customers, grounded in your approved information sources.

  • Workflow automation

    Automating repetitive, rules-based steps with clear approval points.

  • AI-powered analytics

    Surfacing patterns in operational data to support better decisions.

  • Forecasting

    Demand, inventory and capacity forecasting from historical data.

  • Document intelligence & OCR

    Extracting structured data from forms and documents, with human verification.

  • Natural language processing

    Classification, search and summarization of text in business workflows.

  • Computer vision

    Image-based automation for suitable, well-defined operational tasks.

  • Generative AI

    Drafting and summarization tools with labeling and human review.

  • Chatbots

    Web and messaging chatbots for enquiries, bookings and FAQs.

  • AI agents

    Multi-step task automation with permissions, logging and approval gates.

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Software & Digital Solutions

Custom web, mobile and SaaS products engineered for maintainability, integration and long-term growth.

Discuss Software & Digital Solutions

  • Web applications

    Responsive, accessible web applications and customer portals.

  • Mobile applications

    Android and cross-platform apps for patients, staff and customers.

  • SaaS platforms

    Multi-tenant products with subscription, role and tenant management.

  • Enterprise software

    Line-of-business systems tailored to your processes.

  • API development

    Secure, documented REST APIs for partners and internal systems.

  • System integration

    Connecting existing applications, devices and third-party services.

  • Cloud solutions

    Cloud-ready application design, migration and managed hosting.

  • Database solutions

    Data modeling, performance tuning and migration for SQL Server and PostgreSQL.

  • Business intelligence

    Dashboards and reporting that turn operational data into insight.

  • Data analytics

    Data pipelines, quality checks and analytical models.

  • Workflow automation

    Digitizing approvals, notifications and document flows.

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Infrastructure & Enterprise IT

Resilient, monitored and secure infrastructure that keeps critical systems available and recoverable.

Discuss Infrastructure & Enterprise IT

  • Hybrid cloud

    Combining on-premises and cloud resources according to cost, latency and data needs.

  • Data center services

    Server room and data center design, consolidation and documentation.

  • Disaster recovery

    Recovery objectives, replication and tested recovery runbooks.

  • High availability

    Clustering, failover and redundancy for critical services.

  • Server architecture

    Windows and Linux server design, virtualization and hardening.

  • Networking

    Structured LAN/WAN, segmentation, Wi-Fi and secure remote access.

  • Backup

    Automated, encrypted and regularly tested backups with retention policies.

  • Monitoring

    Uptime, performance and capacity monitoring with alerting.

  • Cybersecurity

    Access control, patching, vulnerability management and security reviews.

  • Scalable infrastructure

    Capacity planning so systems grow with patient volumes and branches.

Engagement models

Flexible ways to work with us

Choose the model that matches your budget, internal capacity and growth plans.

  • Implementation & configuration

    Deploy and configure a solution for your workflows, including data migration and staff training.

  • Subscription (SaaS)

    Use hosted solutions on a predictable subscription, with updates and support included.

  • Custom development

    Purpose-built software delivered in phases, starting with a focused minimum viable product.

  • Support & managed services

    Ongoing maintenance, monitoring and improvement under an agreed support plan.

Not sure where to start?

Share your current systems and challenges. We will help you identify a practical first phase.

Talk to an ExpertView Healthcare Solutions